Outrank complaints – The truth comes out
When do we complain? Whenever we are dissatisfied with what ever services have been offered or if the work done is not as we expected it to be or if it is not up to the level that we wanted. What happens when we do not assign the work to some one and do not give them instructions on what we want exactly and how the work must be done? We may ask some one to decorate a hall or a room, but we do not tell them what color to use, whether to make it frilly or formal; and the service man does it according to their standard procedure.
He might have chosen the colors which are exactly what we do not want or made it formal when we wanted it frilly. Similar has been the case with the outrank complaints. Outrank complaints have been believed to occur mainly because of the lack of proper information given by the customer. And when the work was not according to their expectations, outrank complaints started coming up that they were dissatisfied with the work done or that the work has not been done according to their wishes and demands.
Also, outrank complaints have been thought of as a ploy by the rivals and the competitors who would benefit if the work load was transferred in some way from outrank.com to their websites. In fact, though many of the outrank complaints have been found to be nothing but false alarms, outrank complaints are always dealt with properly.